— REFUND & RETURN —
Steps
For the above failures, please contact us by mail within 7 days after receiving the parcel.
- 01
Send email to our support team
- 02
We'll check and verify the issues.
- 03
Offer solutions to customer case by case.
By returning products to ICCHIPS, the Customer certifies that the products were purchased from ICCHIPS. The return should be in the original packaging and in unused condition .
When a customer requests a return due to 'non-original/fake/quality problems', a valid quality report from a third-party authoritative organization recognized by our company is required for the return and exchange.